Operator: Fire Department. Fire department what's the address of the emergency?
Laura Wood: We are across in the Lowe's parking lot, across the street from the buildings that were imploded.
Operator: Okay. was anybody injured?
Laura Wood: My husband's legs have been blown off.
There was confusion and terror as Laura Wood called 911 trying to get help for her husband.
The 911 operator misheard and referred to Laura as Joan as she asses the situation.
Operator: Joan, are both his legs gone?
Laura Wood: They are barely hanging on.
Operator: Okay. Stay calm, ok? I have got help on the way. Okay?"
As Wood waits for a medical team to arrive, police are assisting her husband, trying to control the bleeding.
Laura Wood: There is a lot of blood.
Operator: Okay. Is he completely alert Joan? Is he alert, yes or no? Joan is he alert?
Laura Wood: He is in a lot of pain.
The operator then asks the gruesome but necessary question of whether they have all of Jerry's body parts.
Operator: Have the parts been found?
Laura Wood: Yes.
Operator: Okay.
Laura Wood: They are still attached.
Operator: Okay, they are still attached.
A medical team arrived and as they prepared Jerry to be loaded into the ambulance, the 911 operator offered one last word of encouragement to Laura.
Operator: Listen, you did a good job. Good luck to your family, okay?
Laura Wood: Thank you.